FREE SAME DAY DELIVERY AVAILABLE IF ORDERED BY 10.30AM WEEKDAYS

PRIVACY POLICY

SECTION 1 - YOUR INFORMATION

When purchasing from balloonmail.com.au, as part of the buying and selling process, personal information is collected such as your name, address and email address.

We also automatically capture your computer’s internet protocol (IP) address information in order to help us learn about your browser and operating system.

Email marketing: With your consent, we may send you marketing emails.

 

SECTION 2 - CONSENT

How do you get my consent?

When personal information is given to complete a transaction, we imply that you consent to our collecting it and using it for that specific reason only.

 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. who provides us with the  e-commerce platform that gives us the ability to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If  a direct payment gateway is chosen to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is discarded. 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, and American Express.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

 

SECTION 5 - THIRD-PARTY SERVICES

Third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as paypal and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your order.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

 

SECTION 6 - SECURITY

To protect your personal information, we take precaution and follow industry best practices to assure it is not inappropriately lost, misused, accessed, disclosed, changed or destroyed.

If you provide us with credit card information, the information is encrypted using secure SSL and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement further generally accepted industry standards.

 

SECTION 7 - COOKIES

Here is a list of cookies that we use:

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by Shopify’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

 

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to alter this privacy policy at any time. Changes and clarifications will take effect immediately upon publishing on our website.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at hello@balloonmail.com.au